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3 Ways Excellent Customer Service Creates Loyalty

3 Ways Excellent Customer Service Creates Loyalty

For any business, there are two specific goals that are absolutely essential. The acquisition of new customers. Turning those new customers into repeat customers. Every time I talk about repeat customers, I always reiterate this one fact. Repeat customers spend more money than new customers. When you break down how much money it costs toRead more about 3 Ways Excellent Customer Service Creates Loyalty[…]

The Importance of the Restaurant Experience + How To Improve It

The Importance of the Restaurant Experience + How To Improve It

Eating is fun. We dine out because of the experience. It’s the rush of getting your fully-customized order prepared, right before your eyes, at a small fast casual joint. It’s the excitement that comes from being surrounded by a dozen screens at a sports bar on game day. It’s the pleasure we take in gettingRead more about The Importance of the Restaurant Experience + How To Improve It[…]