A Trusted Guest Internet Provider since 2002
InRoom Connections is a brand of the NConnections family and services large scale properties across the United States. We provide complete guest internet solutions including guest support, hardware installation and maintenance, proactive monitoring services, tiered guest access, billing management and network security.
Guest Experience & Mobile Marketing
Our one of a kind Guest WiFi + Guest Engagement Platform is guaranteed to increase your Hotel’s RevPAR, social presence and overall guest satisfaction! MyConcierge can be integrated with any wireless system. It’s the ultimate WiFi, SMS, Social Media and Guest Satisfaction solution, with Real-Time Customer Insights & Reports.
empowering better guest relationships
Digital Guest Directory
Show your guests dining options with easy ordering, maps, ads & entice them to join your rewards program on your branded MyConcierge page. The link is sent with your Welcome Text, so guests can easily find it and get back any time. Chatbots available.
Multiple touchpoints help encourage your guests to spend more time and money at your property. And generate Ad Revenue from local businesses.
Ensure Highest Guest Satisfaction
& More Reviews
Get More From Free WiFi
Guests expect Free WiFi. And running WiFi for a large hotel can be costly.
MyConcierge helps get more value from your WiFi, with Guest Data and Ad Revenue.
Branded Guest WiFi
Guest Data Collection
OTAs claimed an average of 70%
of online bookings in 2017
Get the data you’re losing from OTAs back and more with MyConcierge
Solve Guest Issues Immediately with SMS
Reply via Email or Dashboard
Automated Responses with SMS Keywords
Automated Guest Surveys