Even the best businesses can end up with a few bad reviews. Whether one of your customers was just having a bad day, or something else entirely, negative reviews represent an opportunity to learn, grow, and succeed.
Over at Born2Invest, check 5 smart ways that you can use to turn negative reviews into opportunities. Hit the link below for the full article.
To recap, here’s all five ways below.
- Acknowledge the Problem
- Get to the Root
- Be Accountable and Transparent
- Show Compassion
- Turn a Frown Upside-Down
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