The Business Journals refers to passionate loyalists and repeat buyers as the “Holy Grail” of customers – highlighting a statistic (sourced from Deloitte) stating that a 5% increase in customer retention can raise profits by up to 95%.
We’re inclined to agree with that statement.
That’s why, with CoGoBuzz, we’ll create loyalty for your business – digitally and automatically.
Easy and affordable, our state-of-the-art marketing service leverages advanced WiFi, SMS, and Email solutions that incentivize customers to return to your business. CoGoBuzz makes it so much easier to build a relationship between your business and customers by giving you a platform to communicate with them via the mobile devices they use so much.
Because customers login through WiFi with their Facebook profile, email, or phone number, we’ll hook you up fully realized customer profiles, giving you all the valuable data you need to cater to them. On top of that, you’ll take advantage of a fully digital SMS-based loyalty program that simplifies engagement to a simple text message, allowing you to engage with your customers wherever they go.
To learn about how important the relationship between your brand and customer loyalty is, head over to The Business Journal at the link below.
Here’s a quick recap of the article, including the three stages of customer loyalty.
- Awareness – This stage refers to the act of getting customers to become aware of your brand.
- Preference – This stage refers to the point where your customers begin to prefer your brand over other brands.
- Insistence – The final stage is when customers become convinced that your brand is the best.
To learn more about CoGoBuzz, check out the rest of our website!