When it comes to digital marketing, going the extra mile to impress your clients should go without saying. It reflects well on you, and it’s great for your bottom line in the long-term.
Of course, impressing a specific client isn’t always easy. Many clients expect certain results. Even if you’ve worked your tail off to deliver exactly what was asked of you, that may still not be enough.
So what else can you do? Here’s four easy ways to start impressing your clients.
Communication is key
One of the first steps of nailing client communication is simply to be responsive. If your client is contacting you, get back to them ASAP. Answer your emails. Respond to your texts. Call them back if you miss their calls. Chances are, not everyone your client has worked with in the past has extended this same courtesy and diligence.
And more importantly, let them know what you plan to do. If your client brings up multiple topics in their line-of-communication, respond to each point. Let them know that you’re on it. Furthermore, explain things to them. If you’ve picked out a new customer acquisition strategy, go into detail on why you believe it’s going to work. If they’ve got questions… Answer them!
Be timely, professional, and organized
I promised you these would be easy. If you plan to be successful in your field, then these three factors should be second nature.
Being timely is incredibly important. If you’ve committed to getting a report in by a certain date-and-time, then get it done ahead of time. If you’re expected to show up for a meeting at noon, be there at 11:45. Respect your client’s time. Don’t waste it by making them wait around. Be professional. Have your things together. Know your reports and data inside-and-out. I know a lot of this may seem obvious, or even patronizing, but you wouldn’t believe the number of people who don’t have the basics figured out. Your clients have likely dealt with these people, and they will notice.
Show tangible results and data
As I said at the start of the article, clients want results. The best thing you can do to show off your hard work is by demonstrating tangible results in the form of analytics or statistics.
In order to do that, you’ll have to prepare yourself. Generating analytics and data is easy when you partner yourself with the right service. For example, a service likes CoGoBuzz tracks valuable consumer metrics and builds customer profiles. With the right service, you’ll automatically generate the results that your clients absolutely crave.
Invest in technology – Impress with CoGoBuzz
Partnering with the right digital marketing service isn’t just the best way to impress one client. You’ll start impressing all of them. With CoGoBuzz, our state-of-the-art digital marketing service, you’re setting yourself up with a service that impresses even the best.
Leveraging advanced WiFi, SMS, and Email solutions, our service engages customers on the devices that they use the most – their smartphones. Set your clients up with a fully digital, text-based loyalty program, automatic Facebook followers, and more.
One of the biggest benefits of CoGoBuzz is the time factor. Time is one of your most valuable resources. By investing in the right technology, you free yourself up to focus on more creative tasks. Spend more time on strategy, creating content, and more thanks to the power of automated marketing. To top all that off? CoGoBuzz is affordable, starting at just $99 a month.
To learn more about CoGoBuzz, check out the rest of our website!
How do you impress your clients? Sound off in the comments!