As the coronavirus pandemic continues, communicating with your customers is essential for the long-term health of your restaurant.
With CoGoBuzz, our state-of-the-art digital marketing service, we provide the tools restaurants need to stay engaged with their customers. Whether you’re one of our current customers, or you’re interested in joining the CoGoBuzz family, we’re committed to helping businesses affected by COVID-19.
For current customers, we’re providing free text message service, allowing you to send a link to order online, purchase gift cards, and/or notify customers of new hours.
For new customers, we’re offering our hardware at cost, donating our services, time, and covering shipping costs. Prepare for the future with CoGoWiFi Free to collect your customers’ phone numbers. There are no contracts or monthly fees, and we offer unlimited customer data storage.
Click here for more details on how we’re handling the crisis.
For advice on best practices for communicating during the crisis, we’re sharing an article from QSR Magazine featuring a ton of valuable information. Click the link below to check it out.
Communicating About Coronavirus: 10 Ways Restaurants Should Engage
For your viewing convenience, here’s a recap of the article.
- Remember your internal team
- Be honest about the business
- Speak from values
- Under-promise and over-deliver
- Don’t act like a public health expert
- Make the hard choices
- Keep it simple
- It’s not just about YOUR money
- Consider your social media posts
- Build a cross-functional team